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Browse our comprehensive library of support articles to find answers to your questions about Floatr microloans.


Have questions about your Floatr microloan? We have the answers.

How do I apply for an instant loan?
You can complete your Floatr loan application by downloading our app from the Google Playstore or using our web app, accessible from any device with an internet connection. Once you’ve downloaded or accessed our app, simply sign in by filling in the required fields correctly.
How much can I borrow from Floatr?
You can borrow as much as ₦100,000 or as little as ₦5,000. Whatever your need is, we’ve got you.
What are the eligibility requirements for getting a loan?

To be eligible for an instant loan, you must meet the following requirements:

  1. You must be a citizen or permanent resident of Nigeria.
  2. You must be at least 18 years old.
  3. You must have a valid bank account, email address, phone number and debit card.

We also take into consideration other factors such as your credit history and other financial information to determine your eligibility for a loan. If you meet the eligibility requirements, you can apply for a loan on our app and get an instant decision.

How long does it take to get approved for a loan?

We strive to make the loan application process as quick and efficient as possible. Our app uses advanced algorithms to process your application, and we typically provide a decision within seconds. Once approved, you can expect to receive your loan amount in your bank account within the next few minutes.

Please note that the time it takes to approve a loan may vary depending on the completeness of your application, the accuracy of the information provided, and any additional documentation that may be required. To ensure a quick and hassle-free application process, please make sure to provide all necessary information and documents as accurately and completely as possible.

What happens if I can't make a repayment on time?

We understand that life can sometimes take unexpected turns, and making timely repayments can become challenging. If you are unable to make a repayment on time, we encourage you to contact us as soon as possible to discuss your options.

At Floatr, we offer flexible repayment options, and we will work with you to find a solution that best suits your circumstances. However, please note that late repayments may result in additional fees and charges, and may also impact your credit score.

To avoid these additional costs and potential impact on your credit score, we recommend that you reach out to us as soon as you become aware that you may have difficulty making a repayment. Our customer support team is always here to assist you and help you find a solution that works best for you.

How do I repay my loan

We offer multiple convenient and flexible repayment options to make the loan repayment process as easy as possible. Here are the ways you can repay your loan:

  1. Automatic Repayment: You can set up automatic repayment by linking your debit card to our app. This way, the loan repayment will be automatically deducted from your bank account on the due date.
  2. Debit Card: You can also repay your loan using a debit card. Simply log in to our app and choose the “Pay with Card” option, and follow the prompts to complete the repayment.
  3. Bank Transfer: You can make a bank transfer to repay your loan. Log in to our app to get the bank details and instructions for making the transfer.

    Please note that it is important to make timely repayments to avoid any additional fees or charges, and to maintain a good credit score. If you have any questions or concerns about the loan repayment process, please don’t hesitate to contact us – we’re always here to help!

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